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What MASA benefit is most important to you?
Benefits vary depending on the plan selected
Here’s a big-picture look at what MASA offers our members. Please note: Benefits described below aren’t available on all plans. If you’re interested in purchasing a plan, please schedule a consultation to learn more about the plans that best suit your needs. If you’re currently a member, please refer to your Member Services Agreement (MSA) or policy for your coverage by logging into your member portal.
Emergency Ground Ambulance Coverage
MASA will cover out-of-pocket expenses incurred by ground ambulance transportation services resulting from a serious emergency to the nearest and most appropriate medical facility or suitable airport.
Emergency Air Ambulance Coverage
In emergency scenarios where treatment is time-sensitive and ground transport is insufficient, MASA will cover out-of-pocket expenses associated with medically necessary emergent fixed-wing and rotary aircraft transport.
Hospital to Hospital Ambulance Coverage
If a member requires a specialized level of care that’s not available at their current facility, MASA will cover out-of-pocket expenses associated with hospital-to-hospital transportation. This includes transfer by a medically equipped, rotary or fixed-wing aircraft or ground ambulance.
Hospital Private Room Upgrade
MASA will cover up to $1,500 per year in the event a member needs a private hospital room after using their emergency transportation coverage.
Post-Admission Continued Care Transportation Coverage
Should you need care in a rehabilitation facility, skilled nursing facility, long-term care facility, hospice, or at home after an emergency, MASA will reimburse up to $500 for your transportation to these appointments.
Repatriation to Hospital Near Home Coverage
If a member is hospitalized while away from home, MASA will help coordinate and cover the expense to get them to a medical facility near their home to recuperate around family and in familiar surroundings.
Minor Return Transportation Coverage
When a member’s minor children are left unattended as a result of a member needing ground or air ambulance transportation, MASA will coordinate and provide one-way common carrier air transport for return of the children.
Grandchildren and Great Grandchildren Protection
MASA will cover out-of-pocket expenses for all the Emergency Shield Plan benefits for the member’s grandchildren and great grandchildren (up to the age of 14) excluding Emergency Air Ambulance Coverage and Hospital to Hospital Ambulance Coverage.
Extended Hospital Stay Incidental Expense Coverage
If a member becomes hospitalized over 100 miles from home for an extended period of 7 days or more, MASA will reimburse up to $500 for incidentals incurred. This includes hotels, food, transportation and more.
Patient Return Transportation Coverage
Sometimes, emergencies arise while you’re on vacation. If an emergency occurs 100 miles away from home, once you’re discharged from medical care and able to travel without medical transport, MASA will cover a member’s commercial flight back to their place of residence.
Companion Transportation Coverage
Nobody should have to experience an emergency situation alone. That’s why MASA covers a member’s spouse, other family member or companion to accompany the member if they need emergency transportation services.
Companion Return Transportation Coverage
Booking a last-minute flight is expensive. MASA will provide your companion with a ticket to return home from the nearest airport to where you are hospitalized.
Hospital Visitor Transportation Coverage
Accidents happen when you least expect them. If a member is hospitalized more than 100 miles away from home, MASA will provide a round-trip ticket and taxi expenses up to $200 for a family member to visit you during your hospital stay.
Vehicle and RV Return Coverage
After a traveling member is taken away from their vehicle or RV via emergency transportation, MASA will return owned personal vehicles to the member’s residence or rental vehicles to the appropriate company.
Pet Return Transportation Coverage
If you are traveling with your pets and an emergency occurs requiring your medical transport, MASA coordinates services and covers expenses for returning up to two pets to your home.
Organ Retrieval and Organ Recipient Coverage
MASA will provide air transportation of an organ to be used in an organ transplant. We will also fly members to the commercial airport nearest the medical facility where an organ transplant is scheduled to happen.
Mortal Remains Transportation Coverage
In the event a member dies while away from his/her place of residence, MASA will return his/her remains to the commercial airport nearest his/her residence.
Physician Search
If a member needs medical care while abroad, MASA will assist in locating a licensed physician.
Nurse Helpline
In the event a medical condition arises while tout of the country, MASA will connect a member to a registered nurse for guidance.
Attorney Search
If a member requires legal services while aborad, MASA will help locate a licensed attorney.
Translation Services
In the event a member requires Emergency Air Transportation, Emergency Ground Transportation, or other select benefits, MASA will provide professional translation services on your behalf.
Travel Advisor
If a member intends to be out of the country, MASA will provide the latest health and safety advice for that country.
Emergency Message Relay Center
Lifetime Members will be given access to our Emergency Message Center, where they can easily relay emergency messages regarding their health and safety to anyone while out of the country.
Foreign Currency Emergency Cash Advance
If a member requires emergency transportation abroad and does not have the ability to access foreign currency, MASA will provide up to $50,000 USD. Members just provide evidence that they can reimburse MASA for the currency.
Travel Concierge Service
In the event an emergency happens abroad, we’ll assist with commercial airline scheduling, luggage retrieval, emergency visa acquisition and more.
Sick While Away From Home Expense Protection
Should you contract a communicable disease while away from home, MASA will reimburse up to $5,000 for your out-of-pocket expenses.
Medical Payments Advisor
Medical bills can be confusing and overwhelming. MASA’s professional advisors help coordinate communications to health insurers, verify policy enrollment, confirm medical benefits coverage, provide a medical expense outline, and much more.