Contact us

Have questions about MASA coverage, benefits, claims, or something else? We’re here to help.

Have a question or need some assistance?

Fill out the form below and a representative will be in touch with you shortly.

Other ways to contact MASA

You can also call us Monday through Friday (9am – 5pm ET) or check our Frequently asked questions for immediate answers to common issues and concerns.

Phone
Customer Service 
(800) 643-9023

MASA logo icon

Mailing address
1301 International Parkway
Suite 300
Sunrise, FL 33323

Worldwide Hospital-to-Hospital Air Ambulance icon

Global Transport Hotline
Call toll-free (800) 643-9023
24-hour access to services

Group benefits disclaimers
Consumer disclaimers

MASA, MASA Global, MASA MTS, and MASA TRS are registered trade names and trademarks of Medical Air Services Association, Inc., an Oklahoma corporation. Medical Air Services Association, Inc. does not own, lease or operate any aircraft. Medical Access & Service Advantage is a fictitious name of Medical Air Services Association, Inc., jurisdictional registrations in progress.

This material is for informational purposes only and does not provide any coverage. Not all MASA products and services are available to residents of all states. The benefits listed, and the descriptions thereof, do not represent the full terms and conditions applicable for usage and may only be offered in some memberships or policies. Premiums and benefits vary depending on the plan selected.

Copyright © 2025 by MASA Global.