Your frequently asked questions, answered
Want to know more about how to use your MASA membership, how to submit an invoice for payment, or how to log in to the member portal? We’ve got the answers below!
We’re here to help
At MASA, we understand that the ins and outs of emergency transportation protection can be confusing. We’ve compiled answers to the most frequently asked questions — from how our membership plans work to what to do during an emergency. If you don’t see your questions here, please reach out to our Member Services team.
Email us at info@masaglobal.com or call us at (800) 643-9023.
Common MASA advisor questions
We take care of the bills — and the hassle.
We believe during or after an emergency, you and your family deserve peace of mind. Our membership plans provide an additional layer of protection for ambulance bills, so members know they’re protected from sky high out-of-pocket costs when sudden critical care is needed.
