Frequently Asked Questions
MASA Agents
How do I know if an application was received?
You should have received a confirmation email. Otherwise, call MASA at 1-800-643-9023.
My application timed out, what do I do?
Please call MASA at 1-800-643-9023.
Can I order cards for a member?
Yes. Please call MASA at 1-800-643-9023 or email us at info@masaglobal.com.
How do I cancel a plan?
The member must send us a cancellation request to cancel their MASA medical transportation solutions in writing via email to info@masaglobal.com.
Categories
Which plan is right for you?
Which plan is right for you?