As we celebrated 50 years of service, we reached new milestones in our mission to provide trusted care and support to those who need it most. Here’s a snapshot of this year’s highlights:
🚀 Helping more members like you
Over 100K new members, bringing us to a total of 2M+ members strong! More people than ever are benefiting from our emergency transportation services, coverage, and care
⭐ Best-in-class service & satisfaction
4.8-star Google rating – Our members’ positive feedback reflects our ongoing commitment to delivering exceptional service and support
🏆 Most read articles of 2024
Our members turned to us for guidance on topics that matter most to their health and financial well-being. Here are the most-read articles:
- Urgent care vs. emergency care: Which is right for me?
- Smart ways to lower your emergency medical bills
- Navigating the medical billing maze
- How to know if your ambulance is in-network
- A quick and easy guide to medical billing and coding
Peace of mind from MASA
As we reflect on this landmark year, we’re proud of how far we’ve come and excited for the future ahead! Here’s to continuing to provide exceptional care, coverage, and support to millions more in the years to come.
We look forward to continuing to provide you with the compassionate service and coverage you and your family have come to rely on. While we hope that your next year will be emergency free, you can have peace of mind knowing we’ll always be there, ready to provide help and support to you and your family.
Source: MASA internal data, 1/1/24-10/31/24.
